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Hero 2018 non si accende più dopo interruzione aggiornamento : GoPro HERO 2018 e tutti i modelli HERO

Hero 2018 non si accende più dopo interruzione aggiornamento

Discussioni, Domande e Risoluzione dei problemi su GoPro HERO 2018, HERO, HERO+ e HERO+ LCD

Hero 2018 non si accende più dopo interruzione aggiornamento

Messaggioda barbaragopro » 21/09/2020, 21:00

Eccolo là, decido di aggiornare il software della mia gopro hero 2018, tutto andava, poi ad un certo punto, dopo molto tempo, l'app sul mio android non trovava più la camera, mentre lei visualizzava come se scaricasse in fase 2/2, non so cosa da chi, visto che l'app gopro non rilevava più la camera, e ifine dopo tempo interminabile spengo la telecamera, dovevo togliere la batteria.
Ora non si accende più, né premendo lungamente mode, né premendo mode e il tasto sopra, né mettendolo in carica (con o senza scheda). Niente, nessun segno di vita.
Che si puo' fare? Ma di sicuro non faro' mai più un aggiornamento.
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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda barbaragopro » 22/09/2020, 13:25

Ho provato praticamente tutto, sono inchiodata al tuo 3o messaggio, devo studiarmelo e capire.
Comunque trovo assurdo che sia così delicata la camera. C'è chi ipotizza che tenerla connessa per aggiornarsi ciuccia troppa batteria. Altrimenti dovro' vedere con l'assistenza.
Sono abbastanza delusa.
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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda barbaragopro » 22/09/2020, 13:44

ho letto anche il tuo terzo link, ma è per HERO 5, non HERO 2018, ne discutono infatti. la butto lì, e se qualcuno mi desse una copia dei file che sono contenuti nella cartella UPDATE della proprio HERO 2018?
Magari cambia qualcosa? Prima dell'aggiornamento magari c'erano scritti file diversi?
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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda MattONE » 22/09/2020, 14:09

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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda barbaragopro » 22/09/2020, 15:23

Ah capisco, il problema è che non sono capace di affrontare il problema coi tutorial e modifiche dei file.
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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda MattONE » 22/09/2020, 15:29

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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda barbaragopro » 22/09/2020, 16:17

Sono sicura che è spenta, proprio morta. Con o senza batteria.
Ho scaricato il tool del forum ZADIG, c'è qualcuno che vuole aiutarmi passo passo?
Ho seguito le istruzioni fino a rimpiazzare i driver, e ancora niente segni di vita, ma in questo rigo non capisco:

Windows users: Find and double-click on "h5_recover_win.bat". Things should start loading. It should be a bit faster if you use a USB 3.0 port (assuming this works in the first place).

Trovo e clicco su ..... ma dove trovo? nel programma? dove?
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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda MattONE » 22/09/2020, 19:11

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Re: Hero 2018 non si accende più dopo interruzione aggiornam

Messaggioda barbaragopro » 23/09/2020, 9:35

grazie, nel frattempo ho avuto una chiamata dall'assistenza che in sostanza dopo vari test concludono che il problema è la camera. Cioè da buttare.
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